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Keeping your machines running at their best

CNC machine service, repair & support

Mobile CNC service engineer based in Glastonbury, Somerset, covering the South West and further afield. Servicing, breakdowns, installs and accuracy checks on CNC machine tools.

What we do

How we can help

Service, repair and set-up for CNC machine tools, working directly with you rather than through a call centre.

Preventative maintenance

Scheduled services with every check logged against the machine. Intervals set around how hard your machine works, not just the calendar.

Breakdowns and repairs

Fault diagnosis and repair across the whole machine, whether the cause is mechanical, electrical, hydraulic or pneumatic. Whatever has stopped production, we find the root cause and put it right. Where parts are needed, you get a clear plan before any work goes ahead.

Installs and relocations

Positioning, levelling, set-up and handover of new machines, and full decommissioning and recommissioning when a shop moves.

Ballbar and geometry

Measuring and correcting how accurately your machine moves, so parts hold tolerance and problems show up early.

Operator training

Practical sessions for your operators on your own machines: daily checks, basic care and confident, safe operation.

Accuracy checks

Precision you can measure

A ballbar test shows how accurately a machine really moves. The trace picks up backlash, squareness, servo mismatch and wear long before they show up as scrapped parts.

Regular testing gives you a record to compare against, so you can plan the fix instead of reacting to a breakdown.

Ballbar test running on a CNC machining centre, with the live plot on a laptop
A ballbar test under way, with the live plot on the laptop
Ballbar mounted between the spindle and the machine table
Ballbar set between spindle and table
Live ballbar reading of 150.0192 mm on screen during a test
Live reading during the test

Machines we work on

Experience across a wide range

CNC mills, lathes and machining centres, plus manual machines and bar feeders. If yours isn't listed, get in touch and ask.

  • HaasMills and lathes
  • DoosanMills and lathes
  • DMGMachining centres
  • DugardMachining centres
  • ColchesterLathes
  • Manual millsXYZ and others
  • Bar feedersIncluding Hydrafeed

Recent work

Examples from site

Elevated view of a busy machine shop floor with CNC mills and workstations
The shop back in production after the move

Factory relocation

A complete shop move. We decommissioned every machine for the move, then recommissioned them at the new site so the shop could get back to full production smoothly and efficiently.

12
Haas machines decommissioned and recommissioned, plus a Haas barfeeder
2
Doosan lathes, with a Hydrafeed barfeeder
Doosan Puma 400L CNC lathe installed in a workshop

Install

Doosan Puma 400L lathe

Installed and commissioned, ready for production.

DNM 4500 vertical machining centre with its work light on

Re-level and commission

DNM 4500 mill

Re-levelled and recommissioned so it holds accuracy again.

A dial test indicator set up on a CNC lathe turret

Service

CNC lathe service

Checking turret alignment with a dial test indicator.

Repair

VMC gearbox rebuild

A machining centre gearbox stripped down, worn parts replaced and the unit rebuilt, so the machine went back into production rather than waiting on a replacement gearbox.

  1. Worn and damaged gearbox component
    The worn, damaged part
  2. Worn gear shaft with a damaged bearing
    Worn shaft and bearing
  3. Gear shaft rebuilt with new bearings fitted
    Shaft rebuilt with new bearings
  4. Rebuilt VMC gearbox on timber blocks ready to refit
    Gearbox rebuilt after repair

How we work

Simple, and you always know where things stand

  1. Tell us about it

    Call or email with the make, model, serial number and what the machine is doing.

  2. Book the visit

    We agree a day with you that suits your production. Urgent breakdowns are fitted in wherever possible.

  3. Work and test

    The work is carried out and the machine is checked and tested before we leave.

  4. Written report

    You get a report of what was found, what was done and what we recommend next.

AvalonCNC engineer removing the axis lube oil canister on a CNC machine
On a service, removing the axis oil canister to check the level

About AvalonCNC

Practical experience. Reliable support.

I've worked on machine tools since 2005, when I began an electrical apprenticeship with a local engineering company. As part of my training I helped maintain the company's machine shop of Mori Seiki turning centres, gaining hands-on experience in PLC programming, fault finding, and hydraulic and pneumatic systems.

I went on to work as a maintenance engineer at an injection moulding plant, then joined Haas Automation UK as a field service engineer, progressing to senior engineer over 11 years.

I started AvalonCNC to give customers one-to-one support, work across a wider range of machine tools, and help businesses build consistent preventative maintenance plans that cut downtime. What I enjoy most is getting a shop back up and running when its machines are down, whether that's a small engineering workshop or a large established factory.

  1. 2005Electrical apprenticeship: machine shop maintenance on Mori Seiki turning centres, PLC programming, hydraulics and pneumatics
  2. NextMaintenance engineer at an injection moulding plant
  3. Haas UKField service engineer, later senior engineer, over 11 years
  4. 2017Haas certification at the factory in Oxnard, California
  5. NowAvalonCNC: one-to-one service across the South West and beyond

Your machines, on record

Every machine has a history: when it was serviced, what was found, which parts were fitted and what needs watching. For customers on a service plan we keep those records up to date, so you're never searching for a service sheet.

  • A record for each machine, by serial number
  • Daily and weekly operator check sheets for each machine type
  • Service intervals matched to machine usage
  • Clear recommendations, so maintenance can be planned

Get in touch

Let's keep your machines running

Call for breakdowns. For services, quotes and anything planned, email is fine.

Based in Glastonbury, Somerset. Covering the South West and further afield.
The AvalonCNC service van
The van, ready to come to you

It helps if you include

  • Machine make, model and serial number
  • The control type
  • Any alarm numbers or a description of the fault
  • Your site address and best contact
  • How urgent it is